Returns & Order Help.
We want you to shop with clear expectations. Please contact our team before sending an item back.
U.S. apparel return requests
For qualifying clothing items delivered in the United States, please request a return within 7 days of confirmed delivery. Eligible items must be unworn and retain their original tags and clear garment packaging with the SKU label.
Once a return is approved and instructions are issued, the item should be shipped within 7 days of the request. Returns outside these conditions may be refused or subject to a restocking deduction.
Return shipping, refunds and exchanges
Standard return shipping is generally the customer's responsibility unless an item arrives damaged or incorrect. Original shipping and handling charges, when paid, are nonrefundable where permitted by law. We cannot offer direct exchanges. Refund eligibility is confirmed after return review; payment-provider posting times vary.
Accessories and special cases
Return eligibility can vary for sunglasses and other non-apparel items. Contact us about damaged, incorrect or faulty items so we can review the appropriate remedy.
Request help
Email glowgraceboutique7@gmail.com with your order number, item name and reason for your request. For damage or incorrect items, include clear photographs. We will explain the next steps and, when applicable, provide return authorization instructions.
Please do not send anything back without instructions. This guidance does not limit rights you may have under applicable law.
